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    Shop Smarts

    Broski: The Benefits of Taking Care of your Customer

    Victor Broski
    Nov. 18, 2024
    Taking care of your customer can "make" them a part of your sales staff
    John Michael Simpson
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    Shop Customers

    Fire Your Customers

    Tess Owings
    Nov. 16, 2024
    A shop owner shares why not all money is good money
    iStock / Getty Images Plus Rawpixel
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    Home

    Numbers: Technician Efficiency

    Ivan Rioja-Scott
    Nov. 15, 2024
    Measuring technician efficiency can help you identify spots in your shop's workflow where you can improve
    Autostream Car Care
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    Podcasts

    Podcast: The Keys to Expanding into the Multi-store Model

    Ivan Rioja-Scott
    Nov. 13, 2024
    David Askwith, Managing Director of Autostream Car Care, talks about shop's rapid and successful expansion. He also discusses system implementation, the right way to communicate...

    Miguel Malo Getty Images
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    PhonlamaiPhoto / iStock / Getty Images Plus
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