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    Columns

    Bunch: The High Cost of Unspoken Expectations

    Greg Bunch
    Dec. 16, 2024
    We often take small details for granted and forget to communicate them. This can cause longer-term problems both with customers and employees.
    Schmidt
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    Human Resources

    3 Ways to Come Back When Another Shop Recruits Your Tech

    Leona Scott
    Dec. 13, 2024
    What do you do when a valued tech gets poached by another shop? Respond by focusing on retention, create graceful exits and reflect on areas for improvement.
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    Columns

    Saeli: How Shop Culture Drives Remote Business Success

    Jim Saeli
    Dec. 12, 2024
    Creating operating standards through shop culture can help you manage your shop remotely.
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    Podcasts

    Podcast: What Does the Tekmetric and Shopgenie Merger Mean to Your Business

    Ivan Rioja-Scott
    Dec. 11, 2024
    The merger between the two SMS platforms will allow for increased capabilities and ease of use.

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