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    Modernizing the Family Business: Zepeda Auto Service

    Kacey Frederick
    March 25, 2025
    Growing up around his dad’s shop ended up giving Carlos Zepeda the right ideas on what a top-quality repair business should look like.
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    Repairer Profiles

    From Technician to Shop Owner, a Road Well-traveled

    Ivan Rioja-Scott
    Feb. 13, 2025
    The path to shop ownership is often unexpected and full of ups and downs.
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    Shop Views

    Shop View: Ken’s Automotive

    Kacey Frederick
    Feb. 12, 2025
    Winter has been cold in Massachusetts—but Ken’s Automotive has provided a warm place for customers to wait on their vehicles
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    Shop Profiles

    The Journey Into Off-site Ownership

    Ivan Rioja-Scott
    Jan. 15, 2025
    Planning to become an off-site owner can be challenging and rewarding.
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    Shop Views

    Shop View: Ferber’s Tire & Auto Service

    Kacey Frederick
    Nov. 25, 2024
    This bright blue brand continually outdoes itself with each store it opens.
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    Numbers: Technician Efficiency

    Ivan Rioja-Scott
    Nov. 15, 2024
    Measuring technician efficiency can help you identify spots in your shop's workflow where you can improve.
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    Preparing for the Electric Vehicle Consumer

    Kacey Frederick
    Oct. 17, 2024
    Training your personnel for the EV consumer can go beyond the technical aspect.
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    Numbers: What Employee Benefits Are You Offering?

    Ivan Rioja-Scott
    Oct. 10, 2024
    Employee benefits can be a great tool for maintaining employees as well as attracting new ones
    Ratchet+Wrench Editor-in-Chief, Ivan Rioja-Scott.
    Columnists

    Rioja-Scott: Ready, Set, Go!

    Ivan Rioja-Scott
    Oct. 4, 2024
    The Ratchet+Wrench Managment Conference showed us what an industry event can do

    Corey Miller Photography
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