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Shop Views
Modernizing the Family Business: Zepeda Auto Service
Kacey Frederick
March 25, 2025
Growing up around his dad’s shop ended up giving Carlos Zepeda the right ideas on what a top-quality repair business should look like.
Latest from Shop Life
Repairer Profiles
Shop Owner at 25: Victoria Carl’s Journey
Kacey Frederick
March 3, 2025
Repairer Profiles
From Technician to Shop Owner, a Road Well-traveled
Ivan Rioja-Scott
Feb. 13, 2025
The path to shop ownership is often unexpected and full of ups and downs.
Shop Views
Shop View: Ken’s Automotive
Kacey Frederick
Feb. 12, 2025
Winter has been cold in Massachusetts—but Ken’s Automotive has provided a warm place for customers to wait on their vehicles
Shop Profiles
The Journey Into Off-site Ownership
Ivan Rioja-Scott
Jan. 15, 2025
Planning to become an off-site owner can be challenging and rewarding.
Shop Views
Shop View: Ferber’s Tire & Auto Service
Kacey Frederick
Nov. 25, 2024
This bright blue brand continually outdoes itself with each store it opens.
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Numbers: Technician Efficiency
Ivan Rioja-Scott
Nov. 15, 2024
Measuring technician efficiency can help you identify spots in your shop's workflow where you can improve.
PhonlamaiPhoto / iStock / Getty Images Plus
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Preparing for the Electric Vehicle Consumer
Kacey Frederick
Oct. 17, 2024
Training your personnel for the EV consumer can go beyond the technical aspect.
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Numbers: What Employee Benefits Are You Offering?
Ivan Rioja-Scott
Oct. 10, 2024
Employee benefits can be a great tool for maintaining employees as well as attracting new ones
Columnists
Rioja-Scott: Ready, Set, Go!
Ivan Rioja-Scott
Oct. 4, 2024
The Ratchet+Wrench Managment Conference showed us what an industry event can do
News
Latest News
Steer and Pit Crew Loyalty Expand Integration of Integrated Customer Rewards System
Ratchet+Wrench Staff Reporters
April 23, 2025
Latest News
SEMA Urges U.S. to Provide Transition Period, Financial Relief to Small Parts Manufacturers
Ratchet+Wrench Staff Reporters
April 23, 2025
Latest News
Hyundai Launches Program to Help Mitigate Potential Price Increases From Tariffs
Ratchet+Wrench Staff Reporters
April 22, 2025
Latest From Shop Life
Columnists
Hayes: Want to Raise Your Labor Rates? Offer World-Class Service
Todd Hayes
Sept. 30, 2024
Shop Views
Shop View: Accelerated Diagnostic & Automotive
Emily Kline
Sept. 23, 2024
Contributed
Columns
Dutch: Retirement is Easy They Said, and They Were Lying
R. Dutch Silverstein
Sept. 17, 2024
Columns
Bennett: How to Create a Vision That Drives Your Shop Forward Amid Adversity
Mike Bennett
Sept. 10, 2024
Columns
Saeli: Building Trust: Does Your Shop’s Culture Measure Up?
Jim Saeli
Sept. 6, 2024
Repairer Profiles
Tom Schearer: Purpose, People & Principles
Chris Jones
Sept. 3, 2024
Corey Miller Photography
Columnists
Jones: Working for Free(dom)
Chris Jones
Sept. 3, 2024
Contributed
Repairer Profiles
Charlie Zlatkos: Embodiment of the American Dream
Kacey Frederick
Aug. 30, 2024
Contributed
Repairer Profiles
Stacey Diaz: A Life of Cars & Community
Alison Johnson
Aug. 29, 2024
Columnists
Bunch: Learning from Setbacks as a Path to Grow
Greg Bunch
Aug. 26, 2024
Columnists
Broski: Increase Your ARO by Putting the Customer First
Victor Broski
Aug. 22, 2024
Columnists
Callahan: Time Bandits (Shop Owner's Edition)
Kathleen Callahan
Aug. 20, 2024
Contributed
Columnists
Saeli: So You Hired a Great Tech? Your Job is Not Done!
Jim Saeli
Aug. 16, 2024
Contributed
Columnists
Silverstein: Retirement: Leave Yourself Options
R. Dutch Silverstein
Aug. 13, 2024
Columnists
Bennett: From Repair Blues to Business Wins: Embrace the Growth Mindset
Mike Bennett
Aug. 8, 2024
Columnists
Jones: New Name, New Energy
Chris Jones
Aug. 2, 2024
Operations
Raising the Bar
Tess Owings
July 29, 2024
Shop Views
Shop View: Martin’s Tire & Service
July 26, 2024
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