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Numbers: Technician Efficiency
Ivan Rioja-Scott
Nov. 15, 2024
Measuring technician efficiency can help you identify spots in your shop's workflow where you can improve
Latest from Shop Life
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Preparing for the Electric Vehicle Consumer
Kacey Frederick
Oct. 17, 2024
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Home
Numbers: What Employee Benefits Are You Offering?
Ivan Rioja-Scott
Oct. 10, 2024
Employee benefits can be a great tool for maintaining employees as well as attracting new ones
Columnists
Rioja-Scott: Ready, Set, Go!
Ivan Rioja-Scott
Oct. 4, 2024
The Ratchet+Wrench Managment Conference showed us what an industry event can do
Columnists
Hayes: Want to Raise Your Labor Rates? Offer World-Class Service
Todd Hayes
Sept. 30, 2024
In his October column, Todd Hayes talks about how auto repair shops can raise their rates through better quality service.
Shop Views
Shop View: Accelerated Diagnostic & Automotive
Emily Kline
Sept. 23, 2024
A look at what's made Matthew Wagg's shop culture a success.
Contributed
Columns
Dutch: Retirement is Easy They Said, and They Were Lying
R. Dutch Silverstein
Sept. 17, 2024
Planning for retirement and getting the most out of your assets can be a challenge.
Columns
Bennett: How to Create a Vision That Drives Your Shop Forward Amid Adversity
Mike Bennett
Sept. 10, 2024
A clear and compelling vision is more than just a motivational tool, it's the driving force behind growth and the guiding light for every decision in your business.
Columns
Saeli: Building Trust: Does Your Shop’s Culture Measure Up?
Jim Saeli
Sept. 6, 2024
Understand your shop's culture and craft it to make a tool for long term success and growth.
Repairer Profiles
Tom Schearer: Purpose, People & Principles
Chris Jones
Sept. 3, 2024
2024 Ratchet+Wrench All-Star Award Winner Tom Schearer has a reputation for elevating people and helping them get what they want.
News
Latest News
Mazda Unveils New Internal Combustion Engine to be Released in 2027
Ratchet+Wrench Staff Reporters
Nov. 20, 2024
Latest News
NHTSA Launches Two Investigations Into Ford After Issuing Massive Civil Penalty
Ratchet+Wrench Staff Reporters
Nov. 20, 2024
Latest News
Revv Receives $20M in Funding To Expand on Its AI-Powered Auto Repair Tools
Ratchet+Wrench Staff Reporters
Nov. 19, 2024
Latest From Shop Life
Corey Miller Photography
Columnists
Jones: Working for Free(dom)
Chris Jones
Sept. 3, 2024
Contributed
Repairer Profiles
Charlie Zlatkos: Embodiment of the American Dream
Kacey Frederick
Aug. 30, 2024
Contributed
Repairer Profiles
Stacey Diaz: A Life of Cars & Community
Alison Johnson
Aug. 29, 2024
Columnists
Bunch: Learning from Setbacks as a Path to Grow
Greg Bunch
Aug. 26, 2024
Columnists
Broski: Increase Your ARO by Putting the Customer First
Victor Broski
Aug. 22, 2024
Columnists
Callahan: Time Bandits (Shop Owner's Edition)
Kathleen Callahan
Aug. 20, 2024
Contributed
Columnists
Saeli: So You Hired a Great Tech? Your Job is Not Done!
Jim Saeli
Aug. 16, 2024
Contributed
Columnists
Silverstein: Retirement: Leave Yourself Options
R. Dutch Silverstein
Aug. 13, 2024
Columnists
Bennett: From Repair Blues to Business Wins: Embrace the Growth Mindset
Mike Bennett
Aug. 8, 2024
Columnists
Jones: New Name, New Energy
Chris Jones
Aug. 2, 2024
Operations
Raising the Bar
Tess Owings
July 29, 2024
Shop Views
Shop View: Martin’s Tire & Service
July 26, 2024
Columnists
Callahan: Stop Time Bandits from Stealing Your Productivity
Kathleen Callahan
July 23, 2024
Columnists
Bunch: Who Can You Trust Anymore?
Greg Bunch
July 19, 2024
Columnists
Broski: When Educating Customer on Repairs, Tell—and Show!
Victor Broski
July 18, 2024
Columnists
Bennett: The Four Key Elements to Emotional Intelligence and a High-Performing Shop
Mike Bennett
July 12, 2024
MAHLE
Shop Life
Q&A: Meet Alyssa McGhee
Chris Jones
July 8, 2024
Columnists
Saeli: Change is inevitable. Learn to Welcome it!
Jim Saeli
July 5, 2024
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