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    Operations

    Raising the Bar

    Tess Owings
    July 29, 2024
    How American Pride Automotive turned around an acquired shop’s subpar reputation

    Latest from Shop Profiles

    Boy Aaron Photography
    Contributed
    Shop Profiles

    Branching Out: The Launch of Earthling Automotive’s EV Training Program 

    Kacey Frederick
    Feb. 2, 2024
    San Francisco’s Earthling Automotive is working to fill the looming need for EV-trained technicians.
    Spencer and Holly Carruthers
    Kenneth Wood purchased the building that would house his shop for the price of $1.
    Shop Profiles

    The $1 Shop: The Story of Kenwood Tire Company

    Alison Johnson
    June 2, 2023
    Kenneth Wood purchased the historic building in 1962, which once served as a one-room schoolhouse and a public library.
    Adobe Stock Images
    An automotive technician works on a car engine.
    Repairer Profiles

    Small Town Success

    Kacey Frederick
    May 24, 2023
    After a move and two decades, Lou Stornello returned to his calling: running a shop.
    C75 U9844
    Shop Life

    Million-Dollar Advice

    Chris Jones
    May 3, 2023
    Three top-performing service advisors share their secrets to sales success.
    Contributed Photo: Shawn Gillfillan
    Shawn Gilfillan, owner of the two-location Magic Lube & Rubber in New Jersey found the secret to getting the right candidates: change the hero of the story to the applicant.
    Shop Profiles

    Write Job Ads That Excite Techs

    Tess Owings
    April 14, 2023
    How Shawn Gilfillan of Magic Lube & Rubber changed the focus of his shop ads to attract better techs.
    Dillard 1
    Shop Profiles

    Certified Excellence

    Kacey Frederick
    April 3, 2023
    Nathaniel Dillard becomes the youngest ASE World-Class Technician.
    Generation Zoom 1
    Shop Profiles

    Generation Zoom

    Nolan O'Hara
    March 31, 2023
    How four friends went from wrenching at home to opening a high-performance auto repair shop focused on maintance, modification, speed and EVs.
    Sump 1
    Shop Profiles

    Brian Sump: From Average to Amazing

    Chris Jones
    July 21, 2022
    Brian Sump went from the inaugural cover of Ratchet+Wrench in 2012 to becoming a sought-after industry influencer. He shares what it takes to go from a good shop to a great shop...