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Columnists
Columns
Demarest: Using Financial Data the Right Way: Avoiding Bad Decisions with Good Numbers
Sourcing and analyzing the right information to improve profitability and operational efficiency.
Sept. 29, 2025
Columns
Saeli: Preparing Your Team for the New Year
Sept. 22, 2025
Columns
Hayes: From “Touch Points” to “Trust Points”: Why Language Matters in Auto Hospitality
Sept. 19, 2025
Dutch Silverstein
Columns
Silverstein: Recognizing Our Customer’s Agency
Sept. 16, 2025
Columns
Callahan: Price, Quality, and Communication: Tackling the Three Biggest Client Hiccups
Sept. 11, 2025
Columns
Schmidt: Long Live Your Story
Sept. 9, 2025
Columns
Sodhi: Investing in Your Technicians: The Key to Growth for Auto Repair Shops in 2026 and Beyond
Sept. 8, 2025
Columns
Bunch: We Interrupt This Broadcast … Please Read
Sept. 5, 2025
Columns
Broski: Parts Guy or Partner?
Sept. 4, 2025
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