Career Center

Sign up for our eNewsletters
Get the latest news and updates

Learning Resources

adobestock_1283740098
Sponsored
Today’s customers move from search to purchase faster than ever, often using AI tools to find quick answers. This session shows how shops can use marketing at every step—from ...
Dec. 9, 2025
15_mechanicluxurycar
Sponsored
Tired of clunky parts ordering? Discover where procurement is headed and how top shops are staying ahead. Get insights from 700+ shops and walk away with strategies to streamline...
Nov. 20, 2025
amarok_egd30seriesfence_landscapeviewfencesigncars
Sponsored
Think like a thief to stop one. Join this eye-opening session to uncover how criminals target auto businesses and learn proactive strategies to protect your tools, vehicles, and...
Oct. 28, 2025
ID 19736891 © Markus W. Lambrecht | Dreamstime.com
dreamstime_xxl_19736891
Sponsored
What if you could grow from one shop to 70—without losing your brand, your culture, or your mind? Join Brian Bates of EAS to learn how he did exactly that.
Oct. 15, 2025

Podcasts

gary_hindenes_hero
How Educating Customers Builds Lasting Loyalty
Nov. 19, 2025
endeavor_to_discoverep_5art
In this fifth episode of our Endeavor to Discover series, Endeavor B2B’s Chris Messer, Executive Vice President of the Transportation Group, sits down with Mike Jones, President...
Nov. 14, 2025
gm_hero
Inside GM’s strategy to help technicians tackle legacy models with modern tools and training.
Nov. 12, 2025
dwayne_myers_hero
Discover how Dwayne Myers built a successful auto repair business rooted in a people-first philosophy, leading to multiple awards, a loyal customer base, and a strong team of ...
Nov. 5, 2025

Videos

RW_QC_Ford_MattPatterson
Sponsored
In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025
RW_QC_AAPEX
In this QuickChat, Chris Jones, editorial director of Ratchet+Wrench, speaks with Bogi Lateiner, master mechanic, educator and entrepreneur, to highlight the incredible opportunities...
Sept. 23, 2025
Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025

Shop Life

rw_columnist_josh_parnell
The significance of aligning vision, creating actionable plans, and focusing on process over outcome to build sustainable momentum.
Nov. 18, 2025
rw_columnist_hunt_demarist
The importance of aligning advertising spend with growth goals, understanding internal business issues, and measuring advertising effectiveness to ensure a good return on investment...
Nov. 17, 2025
rw_columnist_greg_bunch_1
Shifting your mindset from managing a $2 million operation to building a scalable $30 million enterprise by focusing on leadership, systems, and strategic planning.
Nov. 13, 2025
rw_columnistsbroski
Practical techniques for service advisors to manage price objections.
Nov. 11, 2025

Columnists

rw_columnistsschmidt
How professionalism and preparation attract and retain quality talent, even amidst a talent shortage.
Nov. 10, 2025
rw_columnistscallahan
Whether through volunteering or small drives, authentic support creates lasting bonds and positive business outcomes.
Nov. 3, 2025
columnistsbennett_1
Focusing on delayed maintenance, consumer behavior, tariff impacts, and talent shortages, here are actionable insights for automotive service providers to adapt, innovate, and...
Oct. 29, 2025
rw_columnistssodhi
How smart auto repair shop layouts boost comfort, credibility, and car counts.
Oct. 27, 2025

Operations

ap6
A look at how skilled technicians identify vehicle opportunities and how their front of house counterparts convert those into sales.
Oct. 30, 2025
AdobeStock_1665418645
adobestock_1665418645
Stephane Grabina, president of Excluservice, tells how he handled the process and shares advice for others.
Oct. 21, 2025
billtster - stock.adobe.com
adobe_stock_606174801
Highlighting the balance between maximizing revenue and maintaining workflow
Oct. 7, 2025
dreamstime_l_331717758
dreamstime_l_331717758
This interactive tool simplifies the complex process of shop construction planning by translating your preferences into realistic numbers.
Oct. 2, 2025

Leadership

welcome
Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025
0925_toolobx
Every shop leader has blind spots. Here’s how Chris Cloutier and Bruce Howes discovered theirs—and what they did to grow from them.
Aug. 8, 2025
prior_positions
A look at the roles auto repair shop owners filled before leaping into entrepreneurship.
Aug. 6, 2025
splitov27
notebook
Greg Bunch of Transformers Institute shares how to build a plan for continuous improvement—even when your schedule is packed.
July 17, 2025

Sales+Marketing

jj_1600x900
The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM.
Oct. 2, 2025
mastering_marketing1
From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
aj_30th_mayor
A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
iphone11promockupfeaturingawomanholdingherphone212
Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025