Dutch Silverstein
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With a technician shortage and increasing consolidation, independent auto repair shops are uniquely positioned to capitalize on their strengths by emphasizing personal relationships...
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Learning Resources

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Sponsored
Think like a thief to stop one. Join this eye-opening session to uncover how criminals target auto businesses and learn proactive strategies to protect your tools, vehicles, and...
Oct. 28, 2025
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What if you could grow from one shop to 70—without losing your brand, your culture, or your mind? Join Brian Bates of EAS to learn how he did exactly that.
Oct. 15, 2025
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Sponsored
Discover how to confidently diagnose, repair, and calibrate today’s most advanced driver assistance systems with this essential guide to ADAS.
Sept. 9, 2025
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Sponsored
“Do it for me” (DIFM) consumers rely on automotive repair shops to provide efficient and effective repairs within their budgets. DIFM consumers are increasingly conscious...
Sept. 8, 2025

Podcasts

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Lola Schmidt encourages everyone to use colorful words and tell your story of how your shop came to be.
Oct. 8, 2025
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Michael Suttle, chief development officer at Christian Brothers Automotive, discusses the upcoming 14,000-square-foot facility and how CBA is revolutionizing its technician training...
Oct. 1, 2025
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Sponsored
Automotive A/C service is evolving fast, and at the center of it all is R-1234yf – the OEM-approved refrigerant now standard in more than 100 million vehicles on U.S. roads...
Sept. 26, 2025
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Leadership communication coach Dave Brown shares practical strategies to build confidence, overcome imposter syndrome, and strengthen your voice as a shop owner.
Sept. 24, 2025

Videos

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In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025
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In this QuickChat, Chris Jones, editorial director of Ratchet+Wrench, speaks with Bogi Lateiner, master mechanic, educator and entrepreneur, to highlight the incredible opportunities...
Sept. 23, 2025
Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025

Shop Life

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Learn how incremental, targeted changes can significantly boost productivity, customer satisfaction, and profitability in your auto shop.
Oct. 9, 2025
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Make your shop more efficient and reliable by ensuring consistent customer experiences, enhancing staff confidence, and streamlining training.
Oct. 6, 2025
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Why how you train matters as much as who you hire.
Oct. 3, 2025
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Sourcing and analyzing the right information to improve profitability and operational efficiency.
Sept. 29, 2025

Columnists

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Why shop owners must prioritize staff training.
Sept. 22, 2025
Dutch Silverstein
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Involving them in the DVI process means listening to what is most important when it comes to service.
Sept. 16, 2025
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How you handle difficult situations speaks volumes about the level of your shop's professionalism.
Sept. 11, 2025
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Creating your shop’s image will help to identify the customers you want to align with. Help your brand come to life by offering details on how it came to be in the first place...
Sept. 9, 2025

Operations

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Highlighting the balance between maximizing revenue and maintaining workflow
Oct. 7, 2025
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This interactive tool simplifies the complex process of shop construction planning by translating your preferences into realistic numbers.
Oct. 2, 2025
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Selecting the system that will satisfy technicians’ ability to earn a living and a desire to continue to improve their skills.
Oct. 1, 2025
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Longevity of technicians says a lot about a business. What do your numbers say about you?
Sept. 23, 2025

Leadership

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Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025
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Every shop leader has blind spots. Here’s how Chris Cloutier and Bruce Howes discovered theirs—and what they did to grow from them.
Aug. 8, 2025
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A look at the roles auto repair shop owners filled before leaping into entrepreneurship.
Aug. 6, 2025
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Greg Bunch of Transformers Institute shares how to build a plan for continuous improvement—even when your schedule is packed.
July 17, 2025

Sales+Marketing

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The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM
Oct. 2, 2025
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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025