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    Podcasts

    AAPEX Live Series: Kathleen Callahan on KPIs, Coaching, Money Matters, and Growth

    Ivan Rioja-Scott
    Nov. 20, 2024
    In this episode, recorded LIVE at AAPEX 2024 in Las Vegas, we sit down with R+W columnist, industry leader, former Women in AutoCare Woman of the Year recipient, and owner of ...
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    Shop Smarts

    Broski: The Benefits of Taking Care of your Customer

    Victor Broski
    Nov. 18, 2024
    Taking care of your customer can "make" them a part of your sales staff
    John Michael Simpson
    428690735_10233391168900654_7237175351123197689_n_
    Shop Customers

    Fire Your Customers

    Tess Owings
    Nov. 16, 2024
    A shop owner shares why not all money is good money
    iStock / Getty Images Plus Rawpixel
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    Home

    Numbers: Technician Efficiency

    Ivan Rioja-Scott
    Nov. 15, 2024
    Measuring technician efficiency can help you identify spots in your shop's workflow where you can improve

    Miguel Malo Getty Images
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    PhonlamaiPhoto / iStock / Getty Images Plus
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