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Learning Resources

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Sponsored
Stay top-of-mind with customers by mastering the multi-channel strategies that boost engagement, retention, and revenue. In this webinar, you’ll learn how to time your messages...
Feb. 19, 2026
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Sponsored
Precision, speed, and trust serve as the foundation for efficient and profitable shop operations, especially as vehicles become more complex. Our guide, Digital Tools to Drive...
Dec. 10, 2025
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Sponsored
Today’s customers move from search to purchase faster than ever, often using AI tools to find quick answers. This session shows how shops can use marketing at every step—from ...
Dec. 9, 2025
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Sponsored
Tired of clunky parts ordering? Discover where procurement is headed and how top shops are staying ahead. Get insights from 700+ shops and walk away with strategies to streamline...
Nov. 20, 2025

Podcasts

Kendall Warnock
Kendall Warnock
A1 Automotive’s owner joins Ratchet+Wrench Radio to share his journey, his passion for leadership development, and his mission as a new 2026 online columnist.
Jan. 21, 2026
Veenstra
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Third- and fourth-generation owners Mike and Jason Veenstra share how their Michigan repair shop has endured, evolved, and prepared for the next century of service.
Jan. 14, 2026
Katie French
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How the 2025 AAPEX Service Advisor of the Year is bringing fresh perspective—and hard-earned insight—to readers.
Jan. 7, 2026
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How ASE Foundation standards are shaping tomorrow's technicians
Dec. 31, 2025

Videos

Inside the Motorcraft Installers Network: Training, Communication, and Shop Support Explained
Sponsored
Hear how Motorcraft parts offer OEM quality and warranty advantages for shops and fleets.
Jan. 29, 2026
The Shift to R-1234yf: Compliance, Safety & Service Simplified
Sponsored
Now in over 125 million vehicles across U.S. roads, R-1234yf is the OEM-approved, EPA SNAP-compliant refrigerant that’s changing the game. Backed by Section 609 certification ...
Jan. 13, 2026
Connect Your Shop’s Workflow to Eliminate Delays and Drive Profit
Sponsored
See how digital communication, connected workflows, and real-time updates can help your shop work faster, smarter, and more profitably in this video.
Jan. 5, 2026
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Sponsored
In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025

Shop Life

Katie French
Katie French
How to create a shop environment that makes technicians want to stay.
Jan. 22, 2026
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Small words can make a big impact and take your shop from ordinary to legendary.
Jan. 20, 2026
Todd Hayes
Todd Hayes
Why value—not price—drives $250+ effective rates
Jan. 19, 2026
Dutch Silverstein
columnistssilverstein
Ignoring them makes it impossible to say what makes a B tech a B tech.
Jan. 12, 2026

Columnists

Kendall Warnock
Kendall Warnock
Drawing from personal experiences of overcoming economic hardship and skepticism, Warnock highlights strategies like pushing beyond comfort zones and reframing failure to achieve...
Jan. 9, 2026
columnistssaeli
Why the smartest exit strategy starts years before you plan to leave
Jan. 8, 2026
Greg Bunch
Greg Bunch
Redesigning the way decisions are made, standards are enforced, and leadership is expressed
Jan. 5, 2026
Lola Schmidt
Lola Schmidt
Sometimes it’s OK to say it to protect your business and your brand.
Jan. 1, 2026

Operations

bymuratdeniz
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Three automotive aftermarket experts—a legal professional, a shop owner, and a researcher—discuss the outlook for the industry.
Jan. 16, 2026
tong2530
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Life availability is key in understand capacity.
Jan. 6, 2026
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A look at how skilled technicians identify vehicle opportunities and how their front of house counterparts convert those into sales.
Oct. 30, 2025
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Stephane Grabina, president of Excluservice, tells how he handled the process and shares advice for others.
Oct. 21, 2025

Leadership

izusek
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The key to making your one-on-ones impactful.
Jan. 2, 2026
Matthew Ng
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Create a supportive environment that aligns with today's workforce values.
Dec. 29, 2025
Tongpool
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How you lead creates a culture among your employees.
Dec. 2, 2025
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Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025

Sales+Marketing

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The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM.
Oct. 2, 2025
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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025