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Learning Resources

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Sponsored
Think like a thief to stop one. Join this eye-opening session to uncover how criminals target auto businesses and learn proactive strategies to protect your tools, vehicles, and...
Oct. 28, 2025
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Sponsored
What if you could grow from one shop to 70—without losing your brand, your culture, or your mind? Join Brian Bates of EAS to learn how he did exactly that.
Oct. 15, 2025
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Sponsored
Discover how to confidently diagnose, repair, and calibrate today’s most advanced driver assistance systems with this essential guide to ADAS.
Sept. 9, 2025
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Sponsored
“Do it for me” (DIFM) consumers rely on automotive repair shops to provide efficient and effective repairs within their budgets. DIFM consumers are increasingly conscious...
Sept. 8, 2025

Podcasts

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Sponsored
Automotive A/C service is evolving fast, and at the center of it all is R-1234yf – the OEM-approved refrigerant now standard in more than 100 million vehicles on U.S. roads...
Sept. 26, 2025
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Leadership communication coach Dave Brown shares practical strategies to build confidence, overcome imposter syndrome, and strengthen your voice as a shop owner.
Sept. 24, 2025
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Every member of a team, regardless of title, has the opportunity to be the leader in their role.
Sept. 19, 2025
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How digital vehicle inspections paired with industry standards can revolutionize the way auto repair shops communicate with customers and usher in confident repair approvals.
Sept. 17, 2025

Videos

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Sponsored
In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025
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In this QuickChat, Chris Jones, editorial director of Ratchet+Wrench, speaks with Bogi Lateiner, master mechanic, educator and entrepreneur, to highlight the incredible opportunities...
Sept. 23, 2025
Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025

Shop Life

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Why shop owners must prioritize staff training.
Sept. 22, 2025
Dutch Silverstein
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Involving them in the DVI process means listening to what is most important when it comes to service.
Sept. 16, 2025
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This Richmond, Virginia, auto repair shop owned by Kayla and Aaron Williams is sleek, modern, and inviting.
Sept. 15, 2025
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How you handle difficult situations speaks volumes about the level of your shop's professionalism.
Sept. 11, 2025

Columnists

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Creating your shop’s image will help to identify the customers you want to align with. Help your brand come to life by offering details on how it came to be in the first place...
Sept. 9, 2025
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Discover why technician retention is the number one growth driver for auto repair shops in 2026. Learn the true cost of turnover and how multi-location shops are winning with ...
Sept. 8, 2025
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Taking care of your employees goes beyond the shop floor. Don't ignore the signs of addiction.
Sept. 5, 2025
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Take time to treat team members with respect and watch it pay dividends in your working relationship.
Sept. 4, 2025

Operations

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Longevity of technicians says a lot about a business. What do your numbers say about you?
Sept. 23, 2025
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Bill Brusard of JB Auto CARE added weekend hours and now breaks even a week earlier each month while winning customers for life.
Aug. 19, 2025
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Matt Lachowitzer shares how he plans, budgets, and buys the right big-ticket equipment to keep 10 shops running smoothly.
July 22, 2025
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How Shadetree Automotive's Tom Lambert revived a struggling shop he acquired and made it profitable.
July 14, 2025

Leadership

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Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025
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Every shop leader has blind spots. Here’s how Chris Cloutier and Bruce Howes discovered theirs—and what they did to grow from them.
Aug. 8, 2025
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A look at the roles auto repair shop owners filled before leaping into entrepreneurship.
Aug. 6, 2025
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Greg Bunch of Transformers Institute shares how to build a plan for continuous improvement—even when your schedule is packed.
July 17, 2025

Sales+Marketing

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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025
Fascinadora
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How this Ohio auto repair shop delivers exceptional customer service with unique hand-crafted leave behinds.
Aug. 19, 2024