Kendall Warnock
Kendall Warnock
Drawing from personal experiences of overcoming economic hardship and skepticism, Warnock highlights strategies like pushing beyond comfort zones and reframing failure to achieve...
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Katie French
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Greg Bunch
Greg Bunch

Career Center

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Learning Resources

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Sponsored
Stay top-of-mind with customers by mastering the multi-channel strategies that boost engagement, retention, and revenue. In this webinar, you’ll learn how to time your messages...
Feb. 19, 2026
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Precision, speed, and trust serve as the foundation for efficient and profitable shop operations, especially as vehicles become more complex. Our guide, Digital Tools to Drive...
Dec. 10, 2025
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Sponsored
Today’s customers move from search to purchase faster than ever, often using AI tools to find quick answers. This session shows how shops can use marketing at every step—from ...
Dec. 9, 2025
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Sponsored
Tired of clunky parts ordering? Discover where procurement is headed and how top shops are staying ahead. Get insights from 700+ shops and walk away with strategies to streamline...
Nov. 20, 2025

Podcasts

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How ASE Foundation standards are shaping tomorrow's technicians
Dec. 31, 2025
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Mountain State Fire Protection’s Steve Lockwood breaks down the modern fire threats facing today’s auto shops—and the simple steps that can prevent catastrophe.
Dec. 24, 2025
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Repairify’s Keith Crerar on AI, ADAS, and the Skills Shortage Reshaping Auto Repair
Dec. 17, 2025
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Why your mindset determines your bottom line.
Dec. 12, 2025

Videos

Connect Your Shop’s Workflow to Eliminate Delays and Drive Profit
Sponsored
See how digital communication, connected workflows, and real-time updates can help your shop work faster, smarter, and more profitably in this video.
Jan. 5, 2026
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Sponsored
In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025
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In this QuickChat, Chris Jones, editorial director of Ratchet+Wrench, speaks with Bogi Lateiner, master mechanic, educator and entrepreneur, to highlight the incredible opportunities...
Sept. 23, 2025
Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025

Shop Life

Lola Schmidt
Lola Schmidt
Sometimes it’s OK to say it to protect your business and your brand.
Jan. 1, 2026
Dutch Silverstein
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The right way to handle a misdiagnosis that leads to unnecessary repairs.
Dec. 26, 2025
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How viewing failures as growth opportunities, staying curious, and seeking guidance can lead to greater influence and success.
Dec. 23, 2025
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The Difference Between Hoping You Get There and Actually Arriving
Dec. 19, 2025

Columnists

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How routine interactions between service advisors and customers can influence customer satisfaction and retention.
Dec. 18, 2025
columnistssaeli
Future-focused auto repair shops will integrate digital tools, hands-on coaching, and soft skills development into their training programs, fostering skilled, adaptable, and customer...
Dec. 15, 2025
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Overcoming goal-setting failures and strategies to achieve lasting success
Dec. 11, 2025
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What Auto Repair Shops Need to Know About the Latest Google Ads Update
Dec. 9, 2025

Operations

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A look at how skilled technicians identify vehicle opportunities and how their front of house counterparts convert those into sales.
Oct. 30, 2025
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Stephane Grabina, president of Excluservice, tells how he handled the process and shares advice for others.
Oct. 21, 2025
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Highlighting the balance between maximizing revenue and maintaining workflow
Oct. 7, 2025
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Selecting the system that will satisfy technicians’ ability to earn a living and a desire to continue to improve their skills.
Oct. 1, 2025

Leadership

izusek
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The key to making your one-on-ones impactful.
Jan. 2, 2026
Matthew Ng
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Create a supportive environment that aligns with today's workforce values.
Dec. 29, 2025
Tongpool
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How you lead creates a culture among your employees.
Dec. 2, 2025
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Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025

Sales+Marketing

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The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM.
Oct. 2, 2025
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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025