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Trust Builds a Brand

Feb. 14, 2025
A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Fascinadora
Sales+Marketing

Adding a Personal Touch

Aug. 19, 2024
How this Ohio auto repair shop delivers exceptional customer service with unique hand-crafted leave behinds.
Georgiy Datsenkoe/iStock / Getty Images Plus
Sales+Marketing

Are Profit-driven Sales Goals Bad for Business?

July 25, 2024
Sales goals are essential, but execution is even more important.
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Sales+Marketing

Numbers: Top 5 Marketing Tools Used by Auto Repair Shops

April 11, 2024
A snapshot of how auto repair shops are targeting customers and prospects.
Juan Garcia
Sales+Marketing

Making Collaborators of Competitors

Feb. 20, 2024
How Fifth Gear Automotive built a lucrative profit center on shop-to-shop referrals.
1223 Toolbox Social Media
Sales+Marketing

Social Media Savvy

Nov. 15, 2023
How to convey your shop’s brand and personality through social media so you can post with purpose.
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QuickChat: Retention Marketing for the Modern Shop

Oct. 17, 2023
Connor Tracy of KUKUI sits down with Matt Hudson of Ratchet + Wrench to discuss how shops can use marketing, software, and automation to retain customers amid fierce competition...
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Marketing Shops to Zoomers
Sales+Marketing

Marketing Your Auto Repair Shop to Zoomers

Sept. 25, 2023
How to capture the attention of Generation Z drivers.
Getty Images: Joe Belanger
Direct mail is a strong option for shops looking to get attention from customers.
Sales+Marketing

Go Postal—with Direct Mail

June 23, 2023
In an ever-connected world, shop owners should market to the mailbox for customer attention.

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