Trends+Analysis

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Mitch-Schneider
Trends+Analysis

Working On and In the Business

Nov. 1, 2016
Shop operators should strike a balance between direct involvement and leading from afar
RWInterview_1016
Trends+Analysis

Using Consumer Software Complaints as a Resource

Oct. 2, 2016
A recent report by J.D. Power examines the increase in recalls and consumer complaints surrounding in-vehicle software