RW-Web Edition

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Featured

Shop Profiles

Playing the Hand You're Dealt

July 22, 2024
Linda Sosebee, the 2024 Ratchet+Wrench VISION Cover Contest Winner, and her staff talk about how the shop came together following three tragic deaths that rocked the shop.
Shane Trotter
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Shop Profiles

Shop View: Arrow Automotive

Oct. 2, 2023
This Reno, Nevada, auto repair shop has the style and flair of the Southwest.
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Running a Shop

Utilizing Efficiency and Productivity Numbers

Dec. 12, 2018
Easy steps to solving a drop in your efficiency and productivity numbers
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Running a Shop

Good Neighbors

Feb. 20, 2018
One Midas group has mastered the process of promptly getting new shops rooted within their communities
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Running a Shop

Know Your Limitations

Dec. 21, 2017
Part of being a leader is knowing when to step in and when to step back
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Running a Shop

Making Money on Service Packages

Nov. 30, 2017
A guide to pricing service package items for maximum profit.
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Running a Shop

Marketing Machine

Dec. 30, 2016
An intense focus on digital marketing allows ST Billingsley’s shops to thrive
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Running a Shop

Joe Marconi, Comeback Customer

Dec. 1, 2016
Lessons from a negative repair experience at my own shop