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  • August 2024

    • August 2024

    Columnists

    Jones: New Name, New Energy

    Chris Jones
    Aug. 2, 2024
    Is it time to improve industry professionalism by modernizing its naming conventions?
    profile_slides1
    Leadership

    Preparing for an Auto Techs Retirement

    Alison Johnson
    Aug. 1, 2024
    How two auto repair shops are proactively readying their teams for the loss of tenured techs.
    Operations

    Raising the Bar

    Tess Owings
    July 29, 2024
    How American Pride Automotive turned around an acquired shop’s subpar reputation
    Shop Views

    Shop View: Martin’s Tire & Service

    July 26, 2024
    A closer look inside Martin Woods' customer-centric Michigan shop
    Georgiy Datsenkoe/iStock / Getty Images Plus
    Sales+Marketing

    Are Profit-driven Sales Goals Bad for Business?

    Nolan O'Hara
    July 25, 2024
    Sales goals are essential, but execution is even more important.

    More content from August 2024

    Columnists

    Callahan: Stop Time Bandits from Stealing Your Productivity

    Kathleen Callahan
    July 23, 2024
    Every auto repair shop owner wants a productive shop floor, but these three thieves of time could be slowing your team down.
    Shop Profiles

    Playing the Hand You're Dealt

    July 22, 2024
    Linda Sosebee, the 2024 Ratchet+Wrench VISION Cover Contest Winner, and her staff talk about how the shop came together following three tragic deaths that rocked the shop.
    Columns

    Silverstein: Breaking Down Equipment Costs

    R. Dutch Silverstein
    July 16, 2024
    When you buy a new piece of equipment, what does it really cost?
    Leadership

    Putting Respect to the Name

    Kacey Frederick
    July 15, 2024
    Carm Capriotto discusses his recent declaration, ‘The Rise of the Mechanical and Technology Specialist,’ and the vision he has to promote professionalism in the repair industry...
    damkaz/E+ via Getty Images
    Operations

    Numbers: Cash is (Still) King

    Chris Jones
    July 11, 2024
    A look at annual revenue as reported by auto repair shop owners in the 2024 Ratchet+Wrench Industry Survey