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  • December 2023

    • December 2023

    vladwel
    1223 Toolbox Bays
    Operations

    Bountiful Bays

    Alison Johnson
    Dec. 14, 2023
    How to take inventory of bay productivity as a gauge for shop expansion.
    FG Trade
    1223 Marconi
    Columnists

    Marconi: Making an Exception for Character

    Joe Marconi
    Dec. 7, 2023
    You can't always define an employee’s value by their individual performance.
    Columnists

    Jones: Not How, But Who?

    Chris Jones
    Dec. 1, 2023
    Learning to do what you do best and delegate the rest is the key to faster growth.
    Bryan Regan Photography
    Operations

    Recruit & Retain

    Chris Jones
    Nov. 30, 2023
    Tips for hiring and keeping auto technicians in your repair shop for the long haul.
    Jason Walle
    Henn Cover
    Shop Profiles

    Shop View: Henn Automotive Inc.

    Chris Jones
    Nov. 22, 2023
    A visit to Michael and Susan Henn's Waxhaw, North Carolina, auto repair shop.

    More content from December 2023

    shapecharge
    1223 Stokes goals
    Columnists

    Stokes: Your Annual Review

    Aaron Stokes
    Nov. 20, 2023
    As we approach 2024, it's time to look back on the goals and actions of 2023 to determine what's next.
    1223 Toolbox Social Media
    Sales+Marketing

    Social Media Savvy

    Tess Owings
    Nov. 15, 2023
    How to convey your shop’s brand and personality through social media so you can post with purpose.
    Nuthawut Somsuk
    1223 Toolbox Micromanager
    Leadership

    Are You Too Hands-On?

    Enid Burns
    Nov. 13, 2023
    Learn when to micromanage, and when to hand off tasks and responsibilities to your staff to create better workflow.
    joshuaraineyphotography
    1223 Breakdown Right to Repair
    Law

    Making an Impact for the REPAIR Act

    Kacey Frederick
    Nov. 9, 2023
    Following the Auto Care Association’s Legislative Summit, the REPAIR Act progresses.
    monkeybusinessimages
    1223 Numbers Tenure Apprentices
    Human Resources

    Numbers: Are Shops Keeping Techs Longer?

    Nov. 8, 2023
    A closer look at technician tenure and whether shops are using apprenticeships to fill the void.