April 22, 2019—To better assist shop owners with their production management, marketing tactics and leadership styles, Ratchet+Wrench has compiled a short list of essential business-building material from some of its favorite sources.
Don't Be Blinded by Your Own Expertise—Harvard Business Review
When we begin to identify as experts, our outlook can narrow, both in daily work and in times of crisis. We become reluctant to admit mistakes and failings, thus hindering our development. We distance ourselves from those “beneath” us, making it harder to earn their affection and trust.
Should You Compete With (and Potentially Kill) Your Own Business?—Entrepreneur
Some entrepreneurs try to reinvent their brand. If business is suffering, they’ll pivot repeatedly to spark that magical product-market fit.
The Art Of Managing People: How To Get The Most Of Each and Every Employee—Inc.
Here's a good rule to manage by: people do what's inspected of them, not what's expected of them. What does that mean? If you leave your employees' success up to the expectations you have for them, you're going to be sorely disappointed every time.
This Is the Emotional Quality That the World's Greatest Leaders All Share—Fortune
Whether in business, government, education, sports, or NGOs, these leaders take action before others do, leading from out front, where the risk is often dire and their own future least certain.