Repair Life

Making sure customers are comfortable at the repair shop can leave a lasting impression. Here's how one shop owner has bred a culture that keeps that in mind.

Constant networking with customers and other local organizations has helped Dena Ganje create some major buzz around her shop.

How a lover of the arts attracts customers into her repair shop.

Alex Whitney dedicates his daily schedule to improving operations for employees and customers. He broke down that approach for Ratchet+Wrench.

Dwayne Myers Co-Owner and CFO Dynamic Automotive

Industry consultant Maylan Newton discusses the lessons he learned from a traumatic accident and how he is using it as a model for shops

As executive secretary for Pro Auto Care, Suzette Burgess combines her giving nature with business know-how to keep profits up and morale high. She breaks down what makes her ...

Shop-owner-in-training Taylor Hill details how she’s preparing herself to take over Larson’s Service Inc.