AutoVitals Releases New Feature Integrating Tekmetric Appointments

AutoVitals has released a new feature allowing for appointments to be written back into Tekmetric's calendar, according to a recent press release.

The new integration means that shops using AutoVitals Appointment Scheduler will not have to manually enter appointment details into Tekmetric.

However, the AutoVitals Scheduler does not yet read live availability from Tekmetric, meaning customers are still requesting a booking time that must be confirmed by the shop. Additionally, once an appointment is transferred to Tekmetric, any changes made within Tekmetric will not automatically update in AutoVitals' Conversation Center or Scheduler. To use this feature, shops must enable exact appointment time selection in their AutoVitals settings.

The new feature is available now to AutoVitals customers on Tekmetric's shop management system who use the AutoVitals Appointment Scheduler widget on their website. The new capability is the latest in a series of planned integration enhancements designed in direct response to shop feedback.

“Our goal is to give shops back more time in their day while ensuring their data stays accurate across systems,” said Cole Salamone, director of product, integrations at AutoVitals. “This appointment integration is another step toward tighter integration between AutoVitals and Tekmetric, helping service advisors work more efficiently and provide a smoother customer experience.”