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    1. Multimedia
    2. Podcasts

    Podcast: Keeping People Interested: How Small Gestures Lead to Big Results

    Oct. 2, 2024
    In this episode, Bill Snow talks about how small tokens of appreciation go a long way in keeping team members engaged and productive in the shop.
    66fcb945b398873c3a102f76 Rw Radio Social Media Snow3

    In this episode, Bill Snow, vice president, franchise development & operations
    Rad Air Complete Car Care, talks about how he shows his team his appreciation, why they celebrate every win, and the importance of sweating the small details when it comes to encouraging your team members.

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    About the Author

    Chris Jones | Editor

    Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

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