Podcast: Keeping People Interested: How Small Gestures Lead to Big Results

Oct. 2, 2024

In this episode, Bill Snow talks about how small tokens of appreciation go a long way in keeping team members engaged and productive in the shop.

Chris Jones

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In this episode, Bill Snow, vice president, franchise development & operations
Rad Air Complete Car Care, talks about how he shows his team his appreciation, why they celebrate every win, and the importance of sweating the small details when it comes to encouraging your team members.

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About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.