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  • December 2024

    • December 2024

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    Home

    Bumper-to-Bumper Efficiency

    Ivan Rioja-Scott
    Dec. 6, 2024
    From scheduling to supplier partnerships, metrics and data can help you understand where you have efficiency valleys.
    Ratchet+Wrench Editor-in-Chief, Ivan Rioja-Scott.
    Home

    Rioja-Scott: Let’s be data-driven!

    Ivan Rioja-Scott
    Dec. 2, 2024
    Numbers can show us a different, non-emotional reality.
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    Shop Views

    Shop View: Ferber’s Tire & Auto Service

    Kacey Frederick
    Nov. 25, 2024
    This bright blue brand continually outdoes itself with each store it opens.
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    Maine’s Right to Repair: The Work Being Done to Implement It

    Kacey Frederick
    Nov. 22, 2024
    Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.
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    Education+Training

    Strengthen Your Leadership Muscles: 12 Must-Read Books to Fuel Success in 2025

    Leona Scott
    Nov. 21, 2024
    Some of our industry leaders provide their recommendations for books that can help you improve.

    More content from December 2024

    John Michael Simpson
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    Shop Customers

    Fire Your Customers

    Tess Owings
    Nov. 16, 2024
    A shop owner shares why not all money is good money.
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    Numbers: Technician Efficiency

    Ivan Rioja-Scott
    Nov. 15, 2024
    Measuring technician efficiency can help you identify spots in your shop's workflow where you can improve.
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    Columns

    Dutch: The Value is in the Work

    R. Dutch Silverstein
    Nov. 11, 2024
    The modern dilemma of working in the business versus working on the business.
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    Columns

    Callahan: A Year in Review

    Kathleen Callahan
    Nov. 7, 2024
    Your personal, financial and emotional health should be a priority for your wellbeing.