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  • November 2024

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    Leadership as the Tool for Success

    Nov. 3, 2024
    Leadership is a hard concept to define, it often varies according to the needs of a shop, and the personalities of the staff, and the short, medium, and long-term goals of the...
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    Shop Customers

    Pass the Baton

    Nov. 2, 2024
    Sometimes, it’s better to pay more upfront to save yourself a headache and money down the road
    Ratchet+Wrench Editor-in-Chief, Ivan Rioja-Scott.
    Editor's Letter

    Culture Shock, or Maybe Not

    Oct. 31, 2024
    Creating a sense of belonging and a place to thrive and grow is what shop culture is about.
    sasirin pamai / iStock / Getty Images Plus
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    Shop Life

    The SOP: Should I Add my Spouse to the Payroll?

    Oct. 25, 2024
    A proper taxation strategy can be key for maximizing take-home income for shop owners and employees
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    Toolbox

    How AI is Revolutionizing Automotive Service Shops: A Showcase of Cutting-Edge Features

    Oct. 22, 2024
    While implementing AI tools for shops can be overwhelming, the results in productivity are ample and substantial

    More content from November 2024

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    Home

    Preparing for the Electric Vehicle Consumer

    Oct. 17, 2024
    Training your personnel for the EV consumer can go beyond the technical aspect.
    columnistssilverstein
    Columns

    Dutch: Salesman or Advocate? A Distinction with a Difference

    Oct. 11, 2024
    Becoming your customer's advocate is much more important than just trying to make the sale
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    Home

    Numbers: What Employee Benefits Are You Offering?

    Oct. 10, 2024
    Employee benefits can be a great tool for maintaining employees as well as attracting new ones