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November 2024
November 2024
November 2024
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Leadership as the Tool for Success
Ivan Rioja-Scott
Nov. 3, 2024
Leadership is a hard concept to define, it often varies according to the needs of a shop, and the personalities of the staff, and the short, medium, and long-term goals of the...
Miguel Malo Getty Images
Shop Customers
Pass the Baton
Tess Owings
Nov. 2, 2024
Sometimes, it’s better to pay more upfront to save yourself a headache and money down the road
Editor's Letter
Culture Shock, or Maybe Not
Ivan Rioja-Scott
Oct. 31, 2024
Creating a sense of belonging and a place to thrive and grow is what shop culture is about.
sasirin pamai / iStock / Getty Images Plus
Shop Life
The SOP: Should I Add my Spouse to the Payroll?
Nancy Williamson
Oct. 25, 2024
A proper taxation strategy can be key for maximizing take-home income for shop owners and employees
metamorworks
Toolbox
How AI is Revolutionizing Automotive Service Shops: A Showcase of Cutting-Edge Features
Leona Scott
Oct. 22, 2024
While implementing AI tools for shops can be overwhelming, the results in productivity are ample and substantial
More content from November 2024
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Preparing for the Electric Vehicle Consumer
Kacey Frederick
Oct. 17, 2024
Training your personnel for the EV consumer can go beyond the technical aspect.
Columns
Dutch: Salesman or Advocate? A Distinction with a Difference
R. Dutch Silverstein
Oct. 11, 2024
Becoming your customer's advocate is much more important than just trying to make the sale
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Numbers: What Employee Benefits Are You Offering?
Ivan Rioja-Scott
Oct. 10, 2024
Employee benefits can be a great tool for maintaining employees as well as attracting new ones