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January 2024
January 2024
January 2024
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Columnists
Jones: Exit Strategy
Chris Jones
Jan. 22, 2024
When writing a business plan, it's not only wise to know how you'll start the business but prudent to consider how you'll exit the business later.
Jake Holschuh Photography
Operations
How to Create and Execute a Succession Plan
Chris Jones
Jan. 19, 2024
What auto repair shop owners need to know about mapping out the life of their business
Contributed Photo
Repairer Profiles
Kipp and Candice Van Zile: From Rock Bottom to Rock Solid
Rob DeArmond
Jan. 18, 2024
The peaks and valleys of a couple's pursuit of shop ownership.
Columnists
Callahan: The Math Behind Your Labor Rate
Kathleen Callahan
Jan. 16, 2024
A common-sense approach to evaluating and raising your auto repair shop's labor rate.
Elena Lukyanova
Sales+Marketing
How Online Booking Can Help Shops
Neil Pope
Jan. 15, 2024
Why giving customers the option to schedule auto repair service online may be a winning play for shop owners.
More content from January 2024
PhotoInc
Operations
The SOP: What’s the Best and Most Effective Pay Plan for Technicians?
Cecil Bullard
Jan. 11, 2024
Without a good pay plan, auto repair shop owners may find hiring and retaining technicians difficult. Cecil Bullard, founder and CEO of The Institute for Automotive Business Excellence...
blocberry
Leadership
How to Mediate a Conflict Between Team Members
Susan Smigielski Acker
Jan. 11, 2024
When personalities clash, how should shop owners handle it?
Operations
Silverstein: T.L.A.R Direct: Keeping Your Labor Rate on Course
R. Dutch Silverstein
Jan. 9, 2024
Establishing the right labor rate for your shop should be rooted in fact and not feeling.
AACF
Repairer Profiles
AACF: Lending a Hand to the Auto Care Industry
Kacey Frederick
Jan. 4, 2024
The Automotive Aftermarket Charitable Foundation helps those in the auto care industry who are struggling.
Adobe Stock
Operations
Numbers: What Are You Working On?
Chris Jones
Jan. 2, 2024
Insight into the types of vehicles repaired by the average mechanical repair shop.