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  • January 2024

    • January 2024

    Columnists

    Jones: Exit Strategy

    Chris Jones
    Jan. 22, 2024
    When writing a business plan, it's not only wise to know how you'll start the business but prudent to consider how you'll exit the business later.
    Jake Holschuh Photography
    Operations

    How to Create and Execute a Succession Plan 

    Chris Jones
    Jan. 19, 2024
    What auto repair shop owners need to know about mapping out the life of their business
    Contributed Photo
    Repairer Profiles

    Kipp and Candice Van Zile: From Rock Bottom to Rock Solid

    Rob DeArmond
    Jan. 18, 2024
    The peaks and valleys of a couple's pursuit of shop ownership.
    Columnists

    Callahan: The Math Behind Your Labor Rate 

    Kathleen Callahan
    Jan. 16, 2024
    A common-sense approach to evaluating and raising your auto repair shop's labor rate.
    Elena Lukyanova
    Sales+Marketing

    How Online Booking Can Help Shops 

    Neil Pope
    Jan. 15, 2024
    Why giving customers the option to schedule auto repair service online may be a winning play for shop owners.

    More content from January 2024

    PhotoInc
    Operations

    The SOP: What’s the Best and Most Effective Pay Plan for Technicians?

    Cecil Bullard
    Jan. 11, 2024
    Without a good pay plan, auto repair shop owners may find hiring and retaining technicians difficult. Cecil Bullard, founder and CEO of The Institute for Automotive Business Excellence...
    blocberry
    Leadership

    How to Mediate a Conflict Between Team Members

    Susan Smigielski Acker
    Jan. 11, 2024
    When personalities clash, how should shop owners handle it?
    Operations

    Silverstein: T.L.A.R Direct: Keeping Your Labor Rate on Course 

    R. Dutch Silverstein
    Jan. 9, 2024
    Establishing the right labor rate for your shop should be rooted in fact and not feeling.
    AACF
    Repairer Profiles

    AACF: Lending a Hand to the Auto Care Industry

    Kacey Frederick
    Jan. 4, 2024
    The Automotive Aftermarket Charitable Foundation helps those in the auto care industry who are struggling.
    Adobe Stock
    Operations

    Numbers: What Are You Working On?

    Chris Jones
    Jan. 2, 2024
    Insight into the types of vehicles repaired by the average mechanical repair shop.