Shops need to service more than just the English-speaking customer. Howie Berman of the American Council on the Teaching of Foreign Languages outlines how to cater to a multilingual customer base.
Is your shop reaching every possible customer it can?
Howie Berman, executive director for the American Council on the Teaching of Foreign Languages, joins Ratchet+Wrench Radio to discuss the increasing importance of catering to a multilingual customer base, and why shops should be on the forefront of implementing it in their business.
Subscribe to Ratchet+Wrench Radio on your platform of choice:
We arm you with products that build trust, tools that unlock productivity, and training that drives business performance, so you feel confident in where your...
Connect with Valvoline experts to increase operational efficiency and customer loyalty – from Valvoline-funded promotions to hands-on training, we’re here to...
