Numbers: Auto Repair Shops by the Numbers

Aug. 11, 2023

A look at shop size, average repair order and revenue in independent auto repair shops in 2023.

The Shop View column is a favorite amongst Ratchet+Wrench readers. But what does that data look like when it’s a cross-section of an entire industry and not a single repair shop? Here’s what the 2023 Ratchet+Wrench Industry Survey Report had to say.

Shop Size (in square feet)

5,000-9,999: 34%
Over 15,000: 4%
10,000-14,999: 9%
2,000-4,999: 41%
Under 2,000: 12%

Number of Bays

1-2: 8%
5-6: 24%
3-4: 25%
7-8: 17%
9 or more: 26%

Average Repair Order

Less than $200: 13%
$200–$399: 20%
$600–$799: 18%
$1,000 or more: 19%
$400–$599: 18%
$800–$999: 12%

Annual Revenue

Under $250,000: 9%
$250,000-$499,999: 8%
$750,000-$999,999: 13%
Over $2,500,000: 18%
$500,000-$749,999: 10%
$1,000,000-$2,499,999: 40%
Unknown: 2%

About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.