Numbers: What’s Keeping Shop Owners Awake at Night?

Sept. 9, 2024
A look at three challenges auto repair shop owners say are their biggest concerns.

As the technician shortage challenges auto repair shop owners across the U.S., there is a need to find and hire qualified technicians to take up the mantle left by those techs who are now retiring.

According to the 2024 Ratchet+Wrench Industry Survey Report, for 55% of shop owners—down 15% from 2023—the ability to find and employ auto technicians remains the biggest difficult obstacle to overcome while the second major concern of shop owners was related to the country’s continuing inflation.

Here are the top three things keeping shop owners up at night: 

  • Technician shortage: 55%
  • Rising business costs: 15%
  • Availability of repair information: 8% 
About the Author

Chris Jones | Editor

Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

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