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How to make your female customer base feel comfortable at your auto repair shop.

Expert tips and strategies to get the most out of conference networking events.

For many shop owners, a coach adds a higher level of accountability that you can't place on yourself. Two shop owners talk about when they hired a coach and what it did for their...

In spending too much time studying the competition, shop owners can make costly mistakes that can cause their shop to lose its identity, culture and focus.

Tech One Automotive, in Austin, Texas, is an 11,000-square-foot-shop (cumulative) with an interesting degree of separation from Tesla.

A look at DVI and its ability to help technicians highlight possible safety issues that need attention.

Jeff Beck joins Ratchet+Wrench Radio to talk shop ownership, his uniquely decorated space and his love for repairing classic American cars.

Chris Salvo of Electrified Garage shares his journey into electric vehicle repair and what auto repair shop owners and automotive technicians can glean from his experiences as...