Shopgenie Integrates Loyalty Rewards Program for Auto Repair Shops Into Services

Sept. 30, 2024
Following an integration with Pit Crew Loyalty, Shopgenie will now be able to communicate real-time rewards balances to a shop's customers.

Shopgenie has integrated its services with Pit Crew Loyalty, bringing loyalty program services into its offerings, according to a press release.

With Pit Crew Loyalty being a loyalty program platform for auto repair businesses, the integration will allow Shopgenie to combine loyalty program information with its suite of communication tools.

Real-time rewards balances and consumer account lookup details will be included within Shopgenie communications, which includes text messages, emails, phone calls, and online appointments.

“Loyalty programs are a proven way to increase customer retention and drive revenue, and this integration makes it easier than ever for shops to leverage the power of Pit Crew within their existing Shopgenie CRM making our all-in-one CRM even more powerful,” said Shopgenie CEO Kieran O’Brien.

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Ratchet+Wrench Staff Reporters

The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

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