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April 2024
April 2024
April 2024
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Corey Miller Photography
Columnists
Jones: Don’t Give Me More, Give Me Better
Chris Jones
April 4, 2024
It's better to go one inch wide and one mile deep when it comes to service options.
High Cotton Photography
Repairer Profiles
A Spectrum of Possibility
Chris Jones
April 2, 2024
Navigating everyday life in auto repair when you're on the autism spectrum.
Columnists
Silverstein: Do Your Words Confuse Your Customers?
R. Dutch Silverstein
April 1, 2024
How to improve your vocabulary to better manage customer expectations.
Pat Durham
Leadership
Paving the Way for Future Success
Tess Owings
March 28, 2024
Donnie and Kristi Hudson of Troy Auto Care and Donna Wagner, vice president of industry and media relations for ASE, share tips to help you create upward mobility toward a winning...
Contributed
Columnists
Callahan: Finding Your Tribe
Kathleen Callahan
March 25, 2024
One of the keys to success in life and business is aligning yourself with the right people.
More content from April 2024
Tekmetric
Repairer Profiles
Sam Craven: Going Beyond the Finish Line
Kacey Frederick
March 18, 2024
Owner of The Garagisti Sam Craven helped establish one of the biggest real estate investment companies in Houston–but it wasn’t enough.
Contributed
Shop Customers
Comebacks Aren’t Setbacks
Tess Owings
March 14, 2024
Regaining customer confidence when a repair needs re-addressing.
Monica Mclaughlin
Shop Views
Shop View: Midvalley Automotive
Kacey Frederick
March 12, 2024
Take a look at the modern, industrial look inside Sean and Michelle Hartnett’s Washington shop.
kynny
Technology
Numbers: What’s Your Five-Year Investment Plan?
Chris Jones
March 11, 2024
As automotive technology advances, here's what services auto repair shop owners expect to add.
Columnists
Bennett: Embracing the Road Ahead
Mike Bennett
Jan. 31, 2024
A look at trends shaping the aftermarket auto repair industry in 2024 and beyond.