RWMC: Day One Round Up

Sept. 22, 2023
A look at the opening day of the 2023 Ratchet+Wrench Management Conference

Following the opening keynote address by Brian Moak of Heart Certified Auto Care in Illinois, the first day of educational sessions opened for Ratchet+Wrench Management Conference attendees. From 2-4:30 p.m., three sessions running concurrently each hour gave attendees plenty of options based on their needs and interests.

Sessions Wednesday covered topics such as hiring, locating techs, building leadership teams, onboarding, branding, time management, finding your No. 2, and shop ownership.

After the sessions ended, attendees were free to engage in a one-hour happy hour in the foyer, as well as to visit the booths of sponsoring companies which were in close proximity.

About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.

Sponsored Recommendations

Free Resources for Shops Like Yours

View insights, research and solutions curated specifically for shops like yours.

Deliver a First-Class Guest Experience

Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...

Promote Growth on Two Fronts: Existing and New Customers

Increase Sales and Customer Traffic To Your Store(s).

Differentiate Your Services and Increase Revenue

Reinvigorate your team and business success behind Valvoline's proven strategy that helps separate your business from competitors and create meaningful growth in sales and customer...