Openbay has integrated TireShop by Freedomsoft into its Openbay Otis AI-powered online chat platform, which allows online visitors to view available time slots for their service needs and then book online.
May 29, 2020—Openbay has integrated TireShop by Freedomsoft into its Openbay Otis AI-powered online chat platform, according to a press release.
According to the release, online visitors can now view available time slots for their tire services needs and then book and receive an appointment confirmation. The combined solution offers vehicle owners an end-to-end self-service experience while enabling automotive service businesses to fill service bays based on available capacity.
Other features of the combined solution include services mapped to garage bays for single and multiple location businesses, available schedule times presented to the customer based on the service selected, and automotive service booking and confirmation without manual intervention.
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