What the 2022 Face of the Industry Looks Like
The average respondent for the 2022 Ratchet+Wrench industry survey is a male in his 50s who owns his shop and became an owner in his 30s. He has over four decades of industry experience, which most likely includes work as either a technician or a manager—or both.
Gender
- Male: 90%
- Female: 10%
Age
- 20-29: 2%
- 30-39: 11%
- 40-49: 18%
- 50-59: 31%
- 60-69: 30%
- 70 or older: 8%
Years in the Industry
- 1-9: 7%
- 10-19: 13%
- 20-29: 19%
- 30-39: 25%
- 40 or more: 36%
Prior Industry Positions
- Porter: 7%
- Service writer: 33%
- Technician: 64%
- Vendor: 3%
- Admin: 14%
- Manager: 41%
- None: 13%
Educational Background
- Attended high school but did not complete: 5%
- Completed high school: 29%
- Attended technical/vocational school but did not complete: 9%
- Attended college but did not complete: 26%
- Earned bachelor's degree: 27%
- Earned master's degree: 3%
- Earned doctorate: 1%
Bold green or bold red indicates a more than 5% jump/fall from last year.