This 2016 Ratchet+Wrench Shop Performance Survey: Complete Report is the comprehensive and customizable component of our related article on nationwide shop performance.
While the article summarized our findings, this complete report allows you to see every result from specific types of shops (roughly 300 surveyed in total).
This report will allow you to get highly relevant data for your shop, so you can see how your shop is doing and where it can improve.
The complete KPI data in this report can be sorted by:
Business type (independent, MSO, franchise, dealership)
Business niche (general repair, quick lube, tire shop, transmission shop, domestic specialty shop, import specialty or other)
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