This year’s conference featured an all-star lineup of speakers and introduced a new component—Ratchet+Wrench Talks. All of the sessions, from the keynote to the closing session, are now available for purchase.
Available video sessions:
Keynote Address: Still Standing. Still Smiling.
Super Session: The Three Keys to Effective Leadership
Super Session: Nothing But Net
Beating Burnout
Hiring Outside the Box
Prepare for Tomorrow
Why Price Doesn’t Matter: The Truth About Labor Rates
Maximize Your Phone Dollars
Modern Marketing
Connecting with Customers
The True Cost of Comebacks
Ratchet+Wrench Talk: Advanced Vehicle Design, Modern Customers, and the Dawn of Your New Business Model
Ratchet+Wrench Talk: Mitch’s World: Lessons from an Industry Legend
Ratchet+Wrench Talk: Rissy Sutherland on the Industry’s Most Pressing Topic
The Ratchet+Wrench Management Conference was help Sept. 24-26 in Chicago. It included educational sessions, deep-dive workshops, panel discussions and networking opportunities all aimed at helping shop owners and managers make money, save money and work smarter. Conference sessions and speakers were pulled from the best Ratchet+Wrench magazine content from the last several years.
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