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  • December 2021

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    Shop Life

    Staying the Course

    Dec. 8, 2021
    Approaching uncertainty … with a little bit of certainty.
    1221_Stokes
    Shop Life

    Stokes: Stack Your Skills

    The best way to combat your weaknesses.
    MSO-1215
    Running a Shop

    Create a Career Path

    Dec. 2, 2021
    Now, more than ever, shop owners need to be cognizant of long-term growth strategies for employees.
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    Running a Shop

    Numbers: Training for a Tech-forward Future

    Dec. 1, 2021
    As vehicles become more complex, shop support can help set technicians up for success.
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    Shop Life

    Marconi: The Next Stage

    Nov. 29, 2021
    Think you’re too young for an exit plan? Think again!

    More content from December 2021

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    Running a Shop

    Hiring Outside the Industry

    Nov. 24, 2021
    Finding talent in different places is necessary in today’s job climate. Here’s how to look.
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    Running a Shop

    Creating In-House Harmony

    Nov. 22, 2021
    How to make sure small disputes stay small to maintain a cohesive group.
    1221_TB1
    Running a Shop

    The Art of the Follow-Up

    Nov. 19, 2021
    Nailing a follow-up phone call can make the difference between a one-time and lifelong customer.
    1221_Topical
    Running a Shop

    Trend Spotting: Tech, Tools and Trends

    Nov. 18, 2021
    Industry experts and tech-savvy shop owners weigh in on the tech and tool trends destined to impact the repair industry and how they plan to prepare.
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    Shop Life

    Shop View: Duncan European Automotive

    Oct. 5, 2021
    A recent renovation at this quaint shop focused on both the customer and employee experience.