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    Podcast: How Carolyn Coquillette Built Shop-Ware

    Sept. 20, 2022

    Learn about Carolyn Coquillette, her life as a shop owner, and why she created Shop-Ware, a popular shop management software used by shops all across the United States.

    1671737238028 Carolynrwradio1

    In this episode, Carolyn Coquillette talks about how she founded Shop-Ware while running her shop, Luscious Garage. 

    We discuss:

    • 1:15: The pain points that conceived the idea for Shop-Ware
    • 4:45: Going from analog to digital platforms in her career
    • 5:48: Why shops are hesitant to go full digital on software
    • 8:35: How she decided to create software for the industry
    • 16:01: What's under the hood of Shop-Ware's automotive shop software?
    • 21:09: The importance of tracking KPI and using the right software
    • 23:23: Is scalability a factor in choosing software?
    • 25:40: What to look for in shop management software
    • 29:00: What Carolyn loves about helping shop owners grow

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    About the Author

    Ratchet+Wrench Staff Reporters

    The Ratchet+Wrench staff reporters have a combined two-plus decades of journalism and mechanical repair experience.

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