Learn how Shopmonkey can save your shop nearly 20 hours a week on both time and labor costs.
Long gone are the days of hand written estimates and appointment reminders and in their place comes a new challenge: choosing a shop management system.
While some software can be clunky and complex, Shopmonkey’s all-in-one, cloud-based system is easy to use and sure to increase your shop’s productivity. Shopmonkey’s platform streamlines basic processes in auto shops such as writing estimates, setting appointment reminders, and parts and labor markups, to help save you time and money.
Owner of Mad Hatter Auto Repair, Zach Haver, has used Shopmonkey from the beginning and has no plans of stopping any time soon. Not only has Shopmonkey saved his shop money, but Haver has noticed extreme time savings since he started using the system.
“Before we spent an hour to an hour and 15 minutes per ticket total time,” says Haver. “I bet, total time right now with Shopmonkey, we're spending probably 35 minutes per ticket. That time allows our service advisors to get through more tickets. As an owner, that allows me to have less service advisors and less upfront costs per invoice which saves me thousands upon thousands of dollars a year.”
Haver is not the only owner amazed by how Shopmonkey has transformed his shop. New owners of University Auto & Tire, Will and Bernadette Helton made the bold decision to completely switch over from the shop’s previous shop management system to Shopmonkey as soon as they took over as owners. Within hours, the staff understood how to use the new system and were up and running, faster than ever.
“The shop was from an operations perspective, not very organized, and from a sales perspective, wasn't maximizing the opportunity,” says W. Helton. “Shopmonkey helped us be more productive and help grow our sales with some of the tools that it uses. The guys picked up Shopmonkey very quickly and understood.”
This switch allowed the Helton’s more time to focus on their shop’s core values and focus on growing their business.
“Our company is about two things: customer service and growth, explosive growth,” says W. Helton. “That's really what we're trying to do. It gives our people more time. I'm using that savings to grow more. It gives us more opportunity to grow our Google reviews, to be able to have quality conversations and have a relationship with our customers when they are here versus being tied to the phone all day long like you see in most shops out there. I think at the end of the day, what it gives us is a much more personal experience with the customer.”
Shopmonkey’s top notch customer service helps get and keep your shop up and running, regardless of any issue that may occur.
“With the support that Shopmonkey’s had for us, I've never felt like I was more than five minutes away from having an answer to any problem,” says Haver.
Whether you are trying to grow your business or manage multiple locations, Shopmonkey will help you make the most out of your time and money.
For more information, click here and schedule a tour.
