AutoOps Launches Online Scheduling Feature for Shop After Hours

AutoOps is launching a new feature in its online scheduling platform, allowing customers to schedule appointments online during a shop’s after hours, according to a press release.

The new feature, AutoOps Voice, is available with the premium tier of AutoOps’ service called AutoOps Pro.

According to the company, when customers call a shop outside of business hours, or during busy times when no phones are available, they’ll have the option to be texted a link to schedule an appointment online. Customers will be prompted to press a number on the keypad to receive the link.

Shops will be able to add automated greetings and personalized voicemail messages for customers to hear when they call. Additionally, AutoOps Voice allows for shops to redirect calls from customers as needed, such as to a towing provider.

“We are constantly trying to find ways for shops to get more appointments,” said AutoOps Co-Founder Steven Fafel. “Shop owners spend tons of marketing dollars to drive traffic to their phone, the goal of AutoOps Voice is to turn more of these phone calls into paying appointments, even if they call after hours or reach your over-flow message.”