Planning to hit the road or take to the skies for the Thanksgiving holiday? If so, why not plug in and catch up on some back episodes of Ratchet+Wrench Radio?
Here are five of the most popular episodes of the past three months.
1. 8 Reasons Why Techs Quit Auto Repair Shops | Chris Lawson
In this episode of Ratchet+Wrench Radio, Chris Lawson of Technician Find talks to editor Chris Jones about a Statistica survey that details eight reasons why people quit jobs and what auto repair shop owners can learn.
2. Is Your Bottom Line an Afterthought? | Murray Voth
Most small businesses, such as auto repair shops, focus on customers and sales. Once all the bills are paid and the team members are compensated, there's not enough profit left to build the business—unless you start from the bottom and work backward to discover your real income goal.
Today's guest is Murray Voth of RPM Training. Murray is going to teach shop owners how to do the math that creates a bigger net profit for the shop.
3. Are EV Tires a Viable Profit Center? | Tim Eisenmann
In this episode, Tim Eisenman, CEO of Torqata, talks about EV tires and whether or not shop owners can and should capitalize on servicing tires as an entry point to capturing EV customers.
4. Why One Size Doesn’t Fit All | Joe Marconi
In this episode, Ratchet+Wrench columnist Joe Marconi talks about why shop owners need to be objective when interpreting external data and trends while taking a subjective look at the KPIs that impact their auto repair businesses.
5. Optimizing Your Website for Success | Tony Mercury
In this episode, Tony Mercury, VP of Revenue at Autoshop Solutions, stops in to talk all things website. We look at how shop owners should approach building and using a website to convert customers, as well as the type of imagery, content and messaging you need to get customers to choose you.
