From a hospitality-based mentality to peer evaluations, the team at Foreign Affairs Auto explains how they've built an adaptable shop culture yielding long technician tenures.
With demand for skilled technicians at an all time high, how do you build a shop culture where technicians actually want to work?
After nearly 40 years in business, the team at Foreign Affairs Auto has adapted with the industry to stay one step ahead of the curve. With a hospitality-focused approach and an openness to new ideas, including a peer review system and a switch to a five day work week, the co-owners of Foreign Affairs explain how they've built a culture that's attracting top talent.
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