AAPEX Live Series: Kathleen Callahan on KPIs, Coaching, Money Matters, and Growth

Nov. 20, 2024

In this episode, recorded LIVE at AAPEX 2024 in Las Vegas, we sit down with R+W columnist, industry leader, former Women in AutoCare Woman of the Year recipient, and owner of Xpertech Auto Repair in Englewood, Florida, Kathleen Callahan

We discuss being new in the business, talking on a coach, understanding KPIs, financial metrics and a lot more. 

Subscribe to Ratchet+Wrench Radio on your platform of choice:

Sponsored Recommendations

Free Resources for Shops Like Yours

View insights, research and solutions curated specifically for shops like yours.

Deliver a First-Class Guest Experience

Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...

Promote Growth on Two Fronts: Existing and New Customers

Increase Sales and Customer Traffic To Your Store(s).

Differentiate Your Services and Increase Revenue

Reinvigorate your team and business success behind Valvoline's proven strategy that helps separate your business from competitors and create meaningful growth in sales and customer...