Podcast: Why Customers Defer Jobs (and How to Fix It)

Oct. 23, 2024

Want to know the secret to closing more deferred jobs? Uwe Kleinschmidt and Frank Scandura talk about the one change you can make to fix this nagging issue.

Chris Jones

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In this episode, Uwe Kleinschmidt and Frank Scandura of AutoTechIQ talk about how they help auto repair shops increase profitability by transforming the way shops use digital vehicle inspections to enhance communication and transparency which leads to fewer deferred jobs.

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About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.