Podcast: How to Vet, Hire and Retain Your Technicians | Doug Grills

Nov. 7, 2023

In this episode, Doug Grills of AutoStream Car Care Center walks through the processes his shop uses to bring on new technicians and keep them in place.

Chris Jones

Rw Radio Social Media Grills 2 6549c6e077a51

In this episode, Doug Grills, owner of AutoStream Care Care Center with multiple locations across Maryland, talks about vetting, hiring and training technicians. Today, he's going to share his processes from:

Creating goal posters with his team to cast a vision
Why 1-on-1 meetings matter in retaining technicians
The need for good communication
Why training inspires technicians to stay
How his shop vets potential new hires
The advantage of providing benefits and incentives

He'll also provide advice for small shops on how to make the right first hires.

Spotify
Apple Podcasts
iHeart Radio
Google Podcasts

About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.