Podcast: Why One Size Doesn’t Fit All | Joe Marconi

Sept. 25, 2023

How should shop owners interpret data and trends? Is it important to focus on competitors? Joe Marconi tackles these questions and more in this episode of Ratchet+Wrench Radio.

Chris Jones

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In this episode, Ratchet+Wrench columnist Joe Marconi talks about why shop owners need to be objective when interpreting external data and trends while taking a subjective look at the KPIs that impact their auto repair businesses.

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About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.