Podcast: Can Shopgenie Change How Shops Do Business? | Kieran O’Brien

June 20, 2023

Kieran O'Brien, co-founder of Shopgenie, a new shop CRM, discusses why shops must make scheduling easier for customers who prefer quick and easy transactions.

Chris Jones

Kieran O'Brien wants to help shops acquire and retain customers through online scheduling and automation.

In this episode, Kieran O'Brien, co-founder of new CRM Shopgenie, talks about how the pitfalls of auto repair shops and their ability to follow up with online customers. We also discuss how the CRM can help shop owners rake in Gen Z and mobile-first customers with its online scheduling and automation capabilities.

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About the Author

Chris Jones | Editor

Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.