Bob Greenwood explains why specialization is the future of auto repair.
With over 40 years of business management experience in North America's automotive aftermarket industry, Bob Greenwood, AMAM consults for independent retail shops on all facets of their business operations.
In this month's Ratchet+Wrench Interview Series episode, Greenwood explains exactly why the general auto repair industry is trending toward specialization. The president and CEO of Automotive Aftermarket E-Learning Centre Ltd. discusses what shop owners should keep top of mind as the trend gains ground and how to prepare for the shift.
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