Studies find nearly 92 percent of car owners put off car care tasks longer than they should. Matt Wojsaik of Utires
explains how shops can draw those customers in.
Matt Wojsaik, shop manager at Utires—which operates two repair locations in the Chicago area—details the results of a study that the company recently conducted. Wojsaik shares the most common reasons consumers avoid the mechanic and some solutions to solve those issues. Wojsaik also reveals the top repairs that consumers hold off on the longest along with much more from the survey.
Subscribe to Ratchet+Wrench Radio on your platform of choice:
We arm you with products that build trust, tools that unlock productivity, and training that drives business performance, so you feel confident in where your...
Connect with Valvoline experts to increase operational efficiency and customer loyalty – from Valvoline-funded promotions to hands-on training, we’re here to...
