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    • Podcasts

     

    The Ratchet+Wrench Radio Network offers four tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

     

     

                    
     
          
    Contributed
    Podcasts

    Podcast: Meeting the Automotive Aftermarket's Most Pressing Needs

    Chris Jones
    April 24, 2024
    In this episode, Jay Woodall of Interstate Batteries (and AACF board member) talks about the good work of the charity and its benefit to shop owners.
    Contributed
    Podcasts

    Podcast: Enhance Your Service with The DVI Quadrant

    Chris Jones
    April 17, 2024
    In this episode, Jamie Cuthbert of AutoServe 1 breaks down the four phases of a DVI and how each improves the team and customer experience.
    Steven Rudd
    Podcasts

    Podcast: Achieving Clarity Through Failure

    Chris Jones
    April 10, 2024
    In this episode, Juke Ball of Juke Auto talks about how early errors taught him to run his shop with conviction and why staying true to self matters most.
    Lauralee Schmidt
    Podcasts

    Growing From Mistakes to Become a Better Shop Owner

    Chris Jones
    April 3, 2024
    In this episode, Erich Schmidt of Schmidt Auto Care talks about how his early mistakes taught him valuable lessons.
    Podcasts

    Podcast: How to Hire Faster (and Retain Longer)

    Chris Jones
    March 27, 2024
    Mike Allen, owner of Carfix Auto Repair & Tires, discusses his out-of-the-box hiring strategy, why it works, and why Carfix is a place people where people like to work.
    Bill Greeno
    Podcasts

    Podcast: Strong Shop Culture Begins with Onboarding

    Chris Jones
    March 13, 2024
    Bill Greeno of Quality Automotive Servicing talks about why your onboarding process is the backbone of building a cohesive shop.
    Podcasts

    Podcast: Highlights from VISION 2024

    Chris Jones
    March 6, 2024
    In this episode, Ratchet+Wrench Editor-in-Chief Chris Jones is joined by shop owners and industry professionals at VISION.
    Contributed
    Podcasts

    Podcast: Getting Naked to Get Clarity

    Chris Jones
    Feb. 28, 2024
    In this episode, Shari Pheasant invites auto repair shop owners to "strip it all off" to take a sober look at their leadership skills and learn how to adopt a people-first leadership...