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Learning Resources

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Sponsored
Stay top-of-mind with customers by mastering the multi-channel strategies that boost engagement, retention, and revenue. In this webinar, you’ll learn how to time your messages...
Feb. 19, 2026
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Sponsored
Precision, speed, and trust serve as the foundation for efficient and profitable shop operations, especially as vehicles become more complex. Our guide, Digital Tools to Drive...
Dec. 10, 2025
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Sponsored
Today’s customers move from search to purchase faster than ever, often using AI tools to find quick answers. This session shows how shops can use marketing at every step—from ...
Dec. 9, 2025
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Sponsored
Tired of clunky parts ordering? Discover where procurement is headed and how top shops are staying ahead. Get insights from 700+ shops and walk away with strategies to streamline...
Nov. 20, 2025

Podcasts

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Why your mindset determines your bottom line.
Dec. 12, 2025
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Building Strong Connections for Mental Health in the Automotive Industry
Dec. 10, 2025
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Tax expert Nick Papakyrikos breaks down how auto repair shops can give generously—while maximizing deductions before 2026 tax changes arrive.
Dec. 3, 2025
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Smart Ways to Show Employee Appreciation
Nov. 26, 2025

Videos

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Sponsored
In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025
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In this QuickChat, Chris Jones, editorial director of Ratchet+Wrench, speaks with Bogi Lateiner, master mechanic, educator and entrepreneur, to highlight the incredible opportunities...
Sept. 23, 2025
Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025

Shop Life

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Overcoming goal-setting failures and strategies to achieve lasting success
Dec. 11, 2025
Courtesy of Bosch
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Todd Hertzler discusses Bosch's commitment to balancing the past, present, and future of automotive repair—from maintaining choice in legacy parts to developing new age diagnostics...
Dec. 10, 2025
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What Auto Repair Shops Need to Know About the Latest Google Ads Update
Dec. 9, 2025
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Converting Consumer Urgency into Competitive Advantage
Dec. 5, 2025

Columnists

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Choose your words carefully and back them with consistent actions to build trust and authenticity.
Dec. 1, 2025
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Joe Adams emphasizes that consistent communication, selling with confidence, and doing right by the customer are key to automotive shop growth.
Nov. 25, 2025
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Effective shop management requires focusing on sales, gross profit, and overhead rather than just controlling costs.
Nov. 24, 2025
Dutch Silverstein
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The importance of embracing innovation and expertise to survive the ongoing shift in auto repair.
Nov. 24, 2025

Operations

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A look at how skilled technicians identify vehicle opportunities and how their front of house counterparts convert those into sales.
Oct. 30, 2025
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Stephane Grabina, president of Excluservice, tells how he handled the process and shares advice for others.
Oct. 21, 2025
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Highlighting the balance between maximizing revenue and maintaining workflow
Oct. 7, 2025
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This interactive tool simplifies the complex process of shop construction planning by translating your preferences into realistic numbers.
Oct. 2, 2025

Leadership

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How you lead creates a culture among your employees.
Dec. 2, 2025
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Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025
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Every shop leader has blind spots. Here’s how Chris Cloutier and Bruce Howes discovered theirs—and what they did to grow from them.
Aug. 8, 2025
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A look at the roles auto repair shop owners filled before leaping into entrepreneurship.
Aug. 6, 2025

Sales+Marketing

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The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM.
Oct. 2, 2025
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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025