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    AndreyPopov
    Human Resources

    Numbers: How Auto Repair Shops Pay Technicians

    Chris Jones
    May 9, 2024
    According to the 2024 Ratchet+Wrench Industry Survey Report, auto repair shop owners have five defined pay plans for technicians.
    Human Resources

    House Rules

    Tess Owings
    Feb. 26, 2024
    A winning strategy for onboarding new employees in your auto repair shop.
    blocberry
    Leadership

    How to Mediate a Conflict Between Team Members

    Susan Smigielski Acker
    Jan. 11, 2024
    When personalities clash, how should shop owners handle it?
    monkeybusinessimages
    1223 Numbers Tenure Apprentices
    Human Resources

    Numbers: Are Shops Keeping Techs Longer?

    Nov. 8, 2023
    A closer look at technician tenure and whether shops are using apprenticeships to fill the void.
    SIphotography
    Social Media Policy
    Human Resources

    Preventing Facebook Faux Pas

    Nolan O'Hara
    Sept. 28, 2023
    Is it time to implement a social media policy to protect your shop's reputation when employees go off-script online?
    FG Trade
    A young technician works with an older technician. As shops modernize, it's important for shop owners and older team members to embrace and train next-generation techs.
    Human Resources

    Understanding and Retaining Your Young Technicians

    Nolan O'Hara
    July 31, 2023
    Developing young techs and helping them reach their goals is vital to the industry.
    0622-Tool-Box-1-Managing-Difficult-Employees
    Running a Shop

    5 Tips for Managing Difficult Employees

    Chris Jones
    May 31, 2022
    How shop owners and shop leaders can resolve workplace conflict in a healthy way.
    Add-a-subheading-111
    UpSwell

    Inside the Consumer Mind With UpSwell

    Sponsored Content
    Dec. 1, 2021
    How to best prepare for the future of your business.
    1221_CaseStudy
    Running a Shop

    Hiring Outside the Industry

    Paul Hodowanic
    Nov. 24, 2021
    Finding talent in different places is necessary in today’s job climate. Here’s how to look.