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    Every Minute Counts

    Ivan Rioja-Scott
    Dec. 27, 2024
    George Witt Service has a different approach to understanding what an effective labor rate means, calculating the costs for each minute the shop is open.
    Dutch Silverstein
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    Columns

    Dutch: The Mistake of Redefining Success Through the Franchise Business Model

    R. Dutch Silverstein
    Dec. 20, 2024
    When it comes to auto repair shops, the commodity isn’t what’s important—the way it’s delivered is what matters.
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    Case Study

    Overnight Sensation

    Tess Owings
    Dec. 19, 2024
    Within his first year, this shop owner was able to reach big numbers–all during the great recession.
    Getty Images / alfexe / 1436970158
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    Finance

    Numbers: How Does your Shop Compare in Annual Revenue, Gross, and Net Profits?

    Ivan Rioja-Scott
    Dec. 19, 2024
    The 2024 Ratchet+Wrench Industry Survey asked shop owners about their annual revenue, gross profit margin, and net profit margin.

    John Michael Simpson
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    Miguel Malo Getty Images
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    sasirin pamai / iStock / Getty Images Plus
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    iStock / Getty Images Plus Rawpixel
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